Privacy Policy

SmartLink Productions Inc. (“SmartLink”) is committed to protecting the privacy and security of personal information that is collected, used, disclosed, and stored by SmartLink in the course of its business activities. This Privacy Policy outlines how SmartLink collects, uses, discloses, and safeguards personal information, in accordance with applicable laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Collection of Personal Information

SmartLink may collect personal information from individuals in order to provide its services, such as event production and management, marketing, and advertising. The types of personal information that SmartLink may collect include:

  • Contact information, such as name, email address, phone number, and mailing address.
  • Demographic information, such as age, gender, and location.
  • Payment information, such as credit card number and billing address.
  • Professional information, such as job title and company name.

SmartLink may collect personal information directly from individuals, or from third-party sources, such as event organizers or marketing partners.

Use of Personal Information

SmartLink uses personal information for the following purposes:

  • To provide its services, such as event production and management, marketing, and advertising.
  • To communicate with individuals, including responding to inquiries and providing customer support.
  • To process payments and fulfill orders.
  • To conduct research and analysis.
  • To comply with legal and regulatory requirements.

SmartLink may use personal information for additional purposes that are identified at the time of collection, or with the consent of the individual.

Disclosure of Personal Information

SmartLink may disclose personal information to the following third parties:

  • Service providers, such as event vendors and marketing partners, who assist SmartLink in providing its services.
  • Legal and regulatory authorities, in order to comply with applicable laws and regulations.
  • Business partners or investors, in the event of a merger, acquisition, or other business transaction.

SmartLink requires its service providers to use personal information only for the purposes for which it was disclosed, and to provide a comparable level of protection for personal information as SmartLink provides under this Privacy Policy.

Retention and Security of Personal Information

SmartLink retains personal information only as long as necessary for the purposes for which it was collected, or as required by law. SmartLink implements and maintains reasonable administrative, physical, and technical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. SmartLink regularly reviews and updates its security policies and practices to ensure the ongoing protection of personal information.

Individual Rights

Individuals have the right to:

  • Access their personal information and request that it be corrected, amended, or deleted, as applicable, subject to certain exceptions as permitted or required by law.
  • Withdraw their consent to the collection, use, or disclosure of their personal information, subject to certain exceptions as permitted or required by law.
  • Opt-out of receiving marketing communications from SmartLink, by following the instructions provided in the communication.

To exercise these rights, individuals may contact SmartLink’s Privacy Officer using the contact information provided below.

Governing Law

Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of British Columbia, to the exclusion of any other courts without giving effect to its conflict of laws, provisions or your actual state or country of residence.

Privacy Officer

SmartLink has designated a Privacy Officer who is responsible for overseeing the implementation of this Privacy Policy and ensuring compliance with applicable privacy laws and regulations. Individuals who have questions or concerns about SmartLink’s collection, use, disclosure, or safeguarding of personal information may contact Anthony Santelices (SmartLink’s designated privacy officer). Depending on the request, a fee of $150.00 maybe charged to share any files.

Changes to this Privacy Policy

SmartLink may update this Privacy Policy from time to time, to reflect changes in its information. The revised Privacy Policy will be posted on SmartLink’s website, and the effective date of revision.

Released January 1, 2023.